Privacy Policy
1. Who We Are
Nectar Life Coaching is a life coaching service based in London, UK, founded by Amrit. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For any data protection queries, please contact us at: Nectarlifecoaching@gmail.com
2. What Data We Collect
When you interact with our website, we may collect the following personal data:
- Contact form submissions: Name, email address, and message content
- Booking form submissions: Name, email address, phone number (optional), preferred contact method, session type preference, and any additional message
- Email sign-ups: Email address
- Technical data: Browser type, IP address, and pages visited (collected automatically via hosting provider Netlify)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and arrange coaching consultations
- To provide and manage our coaching services
- To send you information you have requested (e.g., free guides)
- To improve our website and services
4. Lawful Basis for Processing
Under UK GDPR, we process your data on the following lawful bases:
- Consent: When you submit a contact or booking form, or sign up for communications
- Legitimate interest: To improve our website and understand how visitors use it
- Contract: To provide coaching services you have booked
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. Your data may be processed by our hosting provider (Netlify) for the purposes of form submissions and website delivery. We do not use third-party advertising or tracking services.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact and booking form submissions are retained for up to 12 months. If you become a coaching client, your data is retained for the duration of our coaching relationship plus 12 months after completion.
7. Your Rights
Under UK GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Request your data in a portable format
- Right to object: Object to processing based on legitimate interest
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at Nectarlifecoaching@gmail.com. We will respond within 30 days.
8. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact them at ico.org.uk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. This policy was last updated on 22 February 2026.